Can't log in?
- Try the official password reset on HTX login page.
- Clear browser cache & cookies or try an incognito window.
- Ensure your browser is up to date (Chrome/Brave recommended).
2FA Problems
If you lost access to your 2FA device, use backup codes you saved, or follow HTX’s official recovery steps via their support center.
When to Contact Support
- Suspected unauthorized access
- Account locked after multiple failed attempts
- Verification / KYC issues preventing login
Contact HTX support only through the official site to avoid scams.